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Fast Search & Transfer ASA

FAST Launches Search Best Practices Consulting Service

Oslo, Norway (ots/PRNewswire)

- New Service Helps Organisations Optimise the Functionality of
Enterprise Search Solutions to Maximise the Value of their IT
Investments,  Speed Time to Market and Increase Business Impact
Fast Search & Transfer(TM) (FAST(TM)), the leading developer of
enterprise search and real-time alerting technologies, today
announced the launch of its FAST Search Best Practices(TM) consulting
services (FAST SBP(TM)). Designed to help clients maximise the value
they extract from their investment in search technology, FAST SBP
provides organisations with the framework to fully understand their
true opportunities, and the tools to optimize their search related
results and develop mechanisms to deploy, manage, and continuously
improve their enterprise search solution.
"While enterprise search technology has evolved as a significant
and vital piece of many IT infrastructures, a large majority of
businesses are still unaware of the great potential that search holds
for aggregating, unifying and retrieving both structured and
unstructured information to leverage all of their information
assets," said Ali I. Riaz, FAST's chief operating officer. "FAST SBP
helps companies address these challenges head-on, and enables them to
maximise the return on their technology investments through improved
organisational efficiency and strategic business growth. The services
are provided in a vendor-agnostic manner, as the customer's unique
circumstances and strategic objectives are the core and key focus of
this offering."
FAST SBP consultants utilize their many years of experience
implementing cutting edge search solutions for Global 1000 companies
to objectively assist corporations in solving their business
challenges through enterprise search technology. These experiences
have been captured into a methodology that facilitates a highly
effective and focused knowledge transfer, and provides detailed
recommendations for exploiting the potential of modern search
technologies. The FAST SBP consultants are improvement catalysts for
enterprise search.
Through FAST SBP, clients exploit broad search experience in a
collaborative partnership, from interviews with stakeholders, through
a series of recommendations to optimize their use of search
technology and prioritise existing and future projects. FAST SBP
supports clients from initial concepts through deployment and
expansion throughout the organisation. Positive impacts to the bottom
line are achieved by not only improving efficiencies, but also by
enabling new business models and opportunities to drive revenues and
cut costs.
While FAST SBP is a newly announced service, FAST has provided
consulting advice to many global customers, including Elsevier MD
Consult, which has seen clear benefits. "Using FAST's Search Best
Practices service allowed us to validate our strategic business
objectives and vision, and also helped us to identify areas to
maximise the search experience for our customers," commented Kathy
Davidson, Vice President and General Manager, Elsevier MD Consult.
"As a result, we have a better understanding around our current
plans, as well has a better roadmap to take us forward."
Why FAST SBP?
The information infrastructure of a large corporation is a highly
complex and dynamic system, typically addressing multiple challenges,
including:
Organisational complexity - numerous stakeholders and interests
Technical complexity - complex products and environments
High risk - strategic and significant investment
Unclear ROI/TCO - vague or neglected cost/benefit analyses
Converging marketplace -increasing threat from non-traditional
competitors Changing users - lack of end-user understanding due to
quickly changing usage patterns Few benchmarks - uncertainty about
typical KPIs, benchmarks, and other data
To meet these challenges, strong search experience and expertise
are required. This expertise comes from a highly specialised
background, with up-to-date knowledge of competitive usage patterns
in the marketplace and of the latest search features that can be used
as effective competitive differentiators.
FAST SBP Offerings
FAST SBP provides organisations with two engagement options:
1. FAST SBP Focus - a half-day workshop designed to help existing
and prospective customers focus on the immediate goals of their
search implementation; and
2. FAST SBP Total - a multi-day workshop designed as a deep
knowledge transfer, helping organisations to analyse and review
complex strategic questions, unique sets of functional requirements,
and specific technical questions.
FAST SBP helps organizations prioritise projects to ensure they
receive optimal return from their search investment. FAST supports
its customers in a pro-active partnership model from initial
concepts, through deployment and expansion throughout the
organisation. Through a small investment in effort - by focusing on
the most relevant aspects of search and by better understanding its
central place in the broader information infrastructure - companies
achieve a significant impact on the bottom line, not only by
improving efficiencies, but also by enabling new business models and
opportunities to drive revenues and cut costs.
Search is the de-facto way to access information on the Internet.
Recent market trends show that search is also becoming an important
infrastructure enabler inside enterprises. Search technology has
matured to a new level of feature richness, performance,
availability, and usability where it now acts as a truly strategic
tool. Hence, enterprises cannot afford to ignore the internal
efficiencies and the external strategic differentiators that powerful
Enterprise Search Platforms (ESPs) offer. ESPs are truly redefining
the information landscape both from a business and technical
standpoint, and the growth of the ESP market promises to track, if
not eclipse, the markets of applications it enables, such as CRM,
ERP, and content management.
The ESP has become the tool to unify and access the lifeblood of
all enterprises, their information assets; yet, many organisations
still often treat it as an afterthought. This knowledge gap is
ignored at great risk; taking a strategic perspective on search is
the rational choice. FAST SBP is the first comprehensive framework
enabling the process of turning ESP into a strategic differentiator.
For more information on FAST SBP, please visit
http://www.fastsearch.com/sbp, e-mail  sbp@fastsearch.com or call
+1-(888)-871-3839.
FAST has transformed enterprise search from a powerful, yet
narrowly perceived function, into an enterprise-wide strategic and
tactical capability of pivotal importance. FAST ESP and FAST's
portfolio of solutions and Search Derivative Applications (SDAs)
supply a complete information retrieval solution ideal for a growing
number of key vertical markets and applications including e-Commerce
and Internet Portals, Financial Services; Government; Life Sciences;
Media and Publishing; and Telecom. For FAST, the search never stops.
About FAST
FAST creates the real-time search and filter technology solutions
that are behind the scenes at the world's best known companies with
the most demanding search problems. FAST's flexible and scalable
integrated technology platform elevates the search capabilities of
enterprise customers and connects people to the relevant information
they seek regardless of medium. This drives revenues and reduces
total cost of ownership by effectively leveraging IT infrastructure.
FAST's powerful enterprise search technology solutions are used by
more than 1,500 global customers and partners, including America
Online (AOL), AT&T, Cardinal Health, CareerBuilder.com, Chordiant,
CIGNA, CNET, Dell, Factiva, Fidelity Investments, Findexa,
FirstGov.gov (GSA), IBM, Knight Ridder, LexisNexis, Nordstrom,
Overture, Rakuten, Reed Elsevier, Reuters, Sensis, Stellent, Tenet
Healthcare, Thomas Industrial Networks, T-Online, US Army, Virgilio
(Telecom Italia), Vodafone, and Wanadoo.
FAST is headquartered in Norway and is publicly traded under the
ticker symbol 'FAST' on the Oslo Stock Exchange. The FAST Group
operates globally with presence in Europe, the United States, and
Japan. Additionally, the FAST Group has business partners and
customers in a number of other locations, such as Brazil, Canada and
Australia. For further information about FAST, please visit
www.fastsearch.com.
(c) 2005 Fast Search & Transfer ASA - Fast Search & Transfer,
FAST, FAST  ESP, FAST Data Search, FAST Marketrac, FAST AdVisor, FAST
InStream, FAST  ImPulse and the FAST four-colored logo are trademarks
of Fast Search &  Transfer ASA. All rights reserved. FAST disclaims
any proprietary interest in  the marks and names of others. All other
trademarks mentioned in this document  are the property of their
respective owners.

Contact:

Fast Search & Transfer, pr@fastsearch.com, Peter Gorman (U.S.), Tel:
+1-781-304-2495, Carine Zeier (Europe), Tel: +47-23-01-13-47

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