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Bell Canada Extends Syndesis Deployment; Auto-Provisioning Solution Streamlines Service Delivery

Toronto (ots)

In keeping with its corporate mandate to set the
standard in operational efficiency and customer satisfaction, Bell
Canada has successfully deployed an auto-provisioning solution from
Syndesis to streamline the delivery and management of ATM and Frame
Relay services within Canada's largest broadband network. Bell
Canada's latest Syndesis implementation builds upon the service
provider's continued success in relying on Syndesis as the core
software suite for a wide range of operations support projects, from
service discovery and data reconciliation to "service-on-demand"
provisioning for Bell's IP-VPN Enterprise customers.
"Extending our use of Syndesis to include auto-provisioning of
more traditional services like ATM and Frame Relay has further
empowered Bell's Operations group to do its job even more efficiently
and effectively," said Wayne Guthrie, General Manager of Operations,
Customer Provisioning for Bell Canada. "Bell has had great success
working with Syndesis for several years and this most recent
deployment is no exception. We have dramatically improved our
time-to-service and reduced our operational expenses. And, perhaps
most importantly, the Syndesis solution is allowing us to do more
with less -- an objective that is not only driving Bell's move to the
future with IP, but is shaping how we cost-effectively support
established, lower-layer networks and services as well."
Syndesis' award-winning, carrier-proven software solutions deliver
fully integrated network synchronization, service discovery and
service management for the widest range of broadband network
technologies and services. Syndesis also provides off-the-shelf
support for more than 200 network equipment devices from leading
equipment vendors through an extensive catalogue of Equipment
Modules, many of which have been selected and deployed at Bell.
Syndesis' dynamic service discovery and provisioning solutions
eliminate error-prone, manual service delivery procedures and
significantly reduce provisioning failures -- factors which have
enabled Bell to achieve operational flow-through for ATM and Frame
Relay services within its nation-wide, multi-vendor, production
network.
"This latest milestone at Bell is further testament to the
flexibility of our solution suites and the value they bring to large
carriers and their customers," said Mark Nicholson, Chief Technology
Officer and Vice President of Product Development for Syndesis.
"Whether we're talking about ATM, DSL, and VPNs, or emerging
technologies and services like GigE, next generation Optical, and
Voice over IP, whether we're talking basic broadband access or the
value-added services it enables, Syndesis solutions revolutionize
service providers' productivity and customer responsiveness. Bell
Canada is one of the many leading carriers around the world that
recognizes this."
About Syndesis
Syndesis (www.Syndesis.com) empowers the world's largest
telecommunications companies to provide new network experiences for
their customers by enabling rapid and reliable delivery of profitable
next generation data services. Renowned for customer responsiveness,
in-depth network expertise and off-the-shelf support for more
technologies and equipment than any other OSS software developer,
Syndesis is the vendor of choice in deployments at more than 20 major
service providers worldwide. Well-funded and privately held, Syndesis
is backed by leading venture capital firms including Greylock, Helix,
Pequot, Sequoia and VenGrowth. Cisco Systems, Convergys Corporation
and Nortel Networks recommend and sell Syndesis software to their
customers.

Contact:

Christine Payne
Public Relations Manager
Syndesis
Phone: +1/416-526-4878
E-Mail: payne@syndesis.com

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