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Diaphonics Chooses Brooktrout Speech Recognition Platform To Help Reduce Telephone And Internet Fraud

Needham, MA (ots)

Voice Biometrics Prevent Fraud And Enhance Security In Business
   Transactions
Brooktrout Technology, Inc., a leading provider of innovative
hardware and software platforms that enable applications for the New
Network(tm), today announced that Diaphonics, a developer of
voice-driven security technologies, has selected Brooktrout's
TR1000(tm) media resource platform for use in its Spike Server. Spike
Server is a complete hardware and software solution that identifies
callers with voice biometrics that records key parts of transactions
and creates a secure and searchable audit trail of customer and
employee interactions. Transactions include stock trades, product
ordering or any credit card transaction made over the phone.
Diaphonics integrated Brooktrout's advanced TR1000 automatic
speech recognition (ASR) functionality with its proprietary SoundByte
audio processing technology to provide advanced audio processing and
telephony call control. The TR1000's industry-leading echo
cancellation capability offers greater barge-in performance that
enables Spike Server to offer a better user experience. SoundByte
extracts signal information from an audio file to create a small
digital watermark of the larger file, enabling Spike Server to
connect the caller's identity to the transaction for financial
services, brokerage firms, and government, law enforcement and
healthcare agencies.
"We chose Brooktrout's TR1000 platform because it provides a
stable, open platform with exposed APIs," said Jeremy Bernard,
Director of Marketing for Diaphonics. "Also, as a member of
Brooktrout's Partner Access Network Program, we were able to take
advantage of Brooktrout's Partner Lab Access service where we tested
our application and worked one-on-one with Brooktrout support
representatives."
The TR1000 media resource platform is the industry's highest
density ASR platform with full-duplex capability and echo
cancellation on all channels, which provides for more scalable
solutions at a lower per-port cost. The TR1000 is optimized for
carrier-grade speech solutions, such as speech-enabled unified
communications, Internet voice messaging, personal agents (find
me/follow me services), and automated operator services.
About Diaphonics
Founded in 2000, Diaphonics is a privately held company developing
voice-driven security technologies. The company's Spike Server guards
against fraud and enhances the security of telephone and Internet
transactions. Combining biometric speaker verification to identify
callers and Diaphonics' SoundByte technology to record important
transactions, Spike Server creates a secure, searchable audit trail
of all customer or employee interactions. Diaphonics is based in
Halifax (Canada) and has sales partners in Washington DC, Atlanta and
Los Angeles. For more information, please visit www.diaphonics.com.
About Brooktrout Technology
Brooktrout Technology (www.brooktrout.com/) delivers innovative
hardware and software platforms that enable the development of New
Network(tm) applications, systems and services in targeted market
segments, including voice over packet gateways and switches, enhanced
services platforms, wireless infrastructure, unified communications,
and contact centers. The company's strategy is to collaborate with
its partners to help them increase existing business, expand into new
markets and accelerate the delivery of new applications and services.
Brooktrout Technology is a subsidiary of Brooktrout, Inc. (NASDAQ:
BRKT). For more information, visit www.brooktrout.com/investor.
The New Network, TR1000, and Partner Access Network Program are
trademarks of Brooktrout, Inc. All other trademarks are the property
of their respective owners.
ots Original Text Service: Brooktrout, Inc.
Internet: www.newsaktuell.ch
Contact: 
Laura Often
Brooktrout, Inc.
Phone:  +1/781'453'4858 
mailto:loften@brooktrout.com

Contact:

Lida Joly
Brooktrout, Inc.
Phone: +1/32/2-658-0190
mailto:lida@brooktrout.com

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