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Syndesis

Tier 1 South American Service Provider Deploys Award-Winning Software From Syndesis - Discovery Solution Ensures Data Integrity and Improves Fulfillment Efficiency

Toronto (ots)

A Tier 1 South American service provider has
selected and deployed Syndesis' award-winning, automated network
upload and synchronization solution, the software vendor reported
today. With the Syndesis® NetDiscover™-based solution, the Tier
1 provider has automated physical and logical network upload and
resynchronization for its next generation, multi-service network and
is now able to maintain the accurate network visibility essential for
efficient service delivery and network operations.
By rapidly uploading network and service data directly from the
provider's network of equipment from Cisco Systems, Juniper Systems,
and Nortel Networks, the Syndesis solution first enabled the provider
to efficiently and accurately populate its database of record,
dramatically speeding the deployment of a new inventory system. The
provider now maintains the integrity of this database through
regular, dynamic network synchronization. Based on Syndesis' accurate
network model, the provider has also been able to identify and
recover stranded network assets, reconcile client billing information
against its in-service network configuration, and improve the
efficiency of its service fulfillment processes. Recognizing these
benefits, the provider plans to leverage the Syndesis deployment as
the foundation for a larger fulfillment project, culminating in the
full automation of its provisioning process for a range of broadband
data services.
"Virtually all operations and business support functions -- from
order management to network planning, provisioning, customer care,
and billing -- rely on an accurate network image," said Mark
Nicholson, Chief Technology Officer and Vice President of Product
Development for Syndesis. "Because Syndesis' fully scalable software
communicates directly with the network, it reveals that essential,
up-to-date network record in a matter of minutes. This gives carriers
the foundation necessary for effective and efficient service
management and dramatically reduces the expenses associated with
inaccurate data. As a result, carriers enjoy such benefits as
significantly lower fallout rates and elimination of costly re-work,
and they secure customer loyalty with truly differentiated service."
The provider's next-generation network supports its Internet
services, including high speed Internet access and IP connectivity,
and corporate services, such as IP VPN, Frame Relay, ATM and
corporate data and voice service offerings.
Extensive upload and discovery capabilities are central to the
entire Syndesis service management portfolio. Syndesis' ability to
access and maintain up-to-date network and service data enables its
NetProvision™, NetDiscover, and NetOptimizer™ solutions to
perform accurate, automated service design, resource assignment, and
activation; effective OSS discrepancy identification and analysis;
and rapid, large-scale service moves and grooming operations. The
open architecture of Syndesis solutions allows smooth integration
with other OSS components, facilitating easy access to accurate
network views and extensive process automation, from rapid data
loading to flow-through service provisioning. Leveraging Syndesis'
broad technology support and extensive portfolio of off-the-shelf
Equipment Modules, service providers can rapidly deploy Syndesis'
automated service management solutions in a variety of complex,
multi-vendor environments.
About Syndesis
Syndesis (www.Syndesis.com) empowers the world's largest
telecommunications companies to provide new network experiences for
their customers by enabling rapid and reliable delivery of profitable
next generation data services. Renowned for customer responsiveness,
in-depth network expertise and off-the-shelf support for more
technologies and equipment than any other OSS software developer,
Syndesis is the vendor of choice in deployments at more than 20 major
service providers worldwide. Well-funded and privately held, Syndesis
is backed by leading venture capital firms including Greylock, Helix,
Pequot, Sequoia and VenGrowth. Cisco Systems, Convergys Corporation
and Nortel Networks recommend and sell Syndesis software to their
customers.
ots Original Text Service: Syndesis
Internet: http://www.presseportal.ch
Press Contact:
Christine Payne
Public Relations Manager
Syndesis
++1 416-526-4878 
payne@syndesis.com

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