d+s europe AG

euro adhoc: D+S europe AG
Board of Directors (Appointments and Changes)
Ad hoc report pursuant to § 15 WpHG D+S europe AG: Tobias Hartmann is appointed new COO

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HAMBURG, Nov. 9, 2004. D+S europe AG (ISIN DE0005336804 and DE000A0A8FU4) has appointed one of the country’s most experienced experts in the area of sales and customer management to the company’s management board. Tobias Hartmann will join the company as Chief Operation Officer (COO) on April 1, 2005.

Mr. Hartmann’s activities will therefore include complete responsibility for the Business Process Management (BPM) strategy of D+S europe AG. A former Roland Berger corporate consultant, Hartmann will expand BPM to make these activities an important component of D+S europe AG’s core business. This represents the company’s response to the trend for companies to outsource entire process chains to external providers instead of individual operations. This will extend the radius of action of D+S europe AG well beyond its previous core CRM center activities to include fulfillment, system availability and logistics services, which will lengthen the D+S value chain.

Since 1999, Mr. Hartmann has been with Munich-based Loyalty Partner GmbH, the operator of PAYBACK, Germany’s leading bonus plan. As a member of Loyalty Partner’s management team, his responsibilities included the areas of operations, customer process management and procurement. As a result, he has been associated with D+S europe AG for years since D+S is the exclusive customer service center provider for the more than 26.5 million PAYBACK customers.

D+S europe AG is listed in the Prime Standard, and with approximately 2,700 employees at locations in eight German states the D+S group ranks among the country’s largest outsourcing providers in the areas of customer process management, CRM and telemarketing.

end of announcement                                euro adhoc 09.11.2004 14:45:57

Further inquiry note: D+S europe AG, Investor Relations, Henning Soltau, Tel.: +49 (0) 40/4114-3542

Branche: Media
ISIN:      DE0005336804
WKN:        533680
Index:    Prime Standard, CDAX, Classic All Share, Prime All Share
Börsen:  Frankfurter Wertpapierbörse / regulated dealing
              Berliner Wertpapierbörse / free trade
              Hamburger Wertpapierbörse / free trade
              Baden-Württembergische Wertpapierbörse / free trade
              Börse Düsseldorf / free trade
              Niedersächsische Börse zu Hannover / free trade
              Bayerische Börse / free trade
              Bremer Wertpapierbörse (BWB) / free trade

Weitere Meldungen: d+s europe AG

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