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USU Partners with Tideway Systems to Provide Complete BSM Solution

Möglingen, London (euro adhoc) -

Valuemation CMDB now enhanced with Tideway Systems’ automated 
infrastructure mapping for Business Service Management
  ots.CorporateNews transmitted by euro adhoc. The issuer is responsible for
  the content of this announcement.
cooperations/technology
USU, an international provider of
Business Service Management (BSM) solutions, announced it is 
partnering with Tideway Systems, a recognized leader in Application 
Dependency Mapping (ADM),to provide customers a single source for 
comprehensive, ITIL-compliant Business Service Management.  The OEM 
agreement allows USU to integrate Tideway Foundation into its 
Valuemation product line, enhancing the features of its Configuration
Management Database (CMDB). The solution will enable enterprises to 
automatically scan, map and load physical and virtual server 
topologies into the Valuemation CMDB, eliminating the need for manual
entry of configuration data. Foundation discovers all hardware 
devices on a network and the software components installed on them, 
making the reciprocal dependencies between IT applications and 
business processes transparent. Advanced dependency visualizations 
highlight the impact that technical components have on business 
services, making troubleshooting easier and improving service cost 
calculations.
Given today´s highly complex IT infrastructures and the increasing 
use of change management processes, ADM is a key factor in 
implementing a BSM strategy. Even those enterprises that have already
implemented an IT Service Management (ITSM) system will benefit from 
the optimum data quality provided by automatic detection of 
interrelationships between IT components and applications, as well as
the significantly reduced effort required to detect and map these 
dependencies. Customers can thus increase their flexibility to act 
knowledgably and effectively, be able to resolve emerging problems 
faster and monitor their business activities in a more effective, 
sustained manner, minimizing IT risks and thus risks to their 
business.
"Such automation of processes is fundamental for our CMDB solution. 
Now, with integrated discovery and dependency mapping, we´ve closed 
the last coverage gap in our CMDB. We see a huge market potential, at
home and abroad, for this kind of fundamental feature in Business 
Service Management," stated Peter Stanjeck, in charge of USU product 
strategy.
"Tideway and USU provide the market with a complete, single solution 
for automatic discovery of both packaged and custom applications, 
including the critical dependencies between them. Our partnership 
will deliver fast time to value and ensure our customers can be 
confident in the quality of the crucial data used to populate their 
CMDB and drive effective BSM," said Peter Grant, who owns global 
field operations for Tideway.
end of announcement                               euro adhoc

Further inquiry note:

Gerick Thomas

Branche: Software
ISIN: DE000A0BVU28
WKN: A0BVU2
Index: CDAX, Prime All Share, Technologie All Share
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