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Nortel Networks

New Network Managed Service From Nortel Takes Worry out of VoIP

Toronto (ots/PRNewswire)

- Includes Industry's First Real-Time Support for IP Telephony
Voice Quality
Enterprises can speed the transition from traditional voice
networks to secure, reliable, high-quality IP telephony while
reducing both cost and risk with the latest Network Managed Service
from Nortel(x) (NYSE: NT; TSX: NT).
Nortel Managed VoIP Service with Proactive Voice Quality
Management (PVQM) provides round-the-clock IP telephony network
operation and management, along with the industry's first
comprehensive, real-time support for VoIP quality of service.
For companies already using VoIP, this means predictable costs and
higher-quality service. For those still waiting to make the move,
Managed VoIP Service with PVQM complements Nortel's simple,
easy-to-implement IP telephony solutions to further reduce risk.
"Ask companies what makes them hesitate to jump into voice over IP
and most will give you the same reasons - voice quality, cost, and
lack of skills to manage the transition," said Nigel Parnell, vice
president, Network Managed Services, Nortel. "They want help dealing
with these issues. They want Business Made Simple. This service can
help make that happen."
"High voice quality is essential to providing our clients with the
premium level of service they've come to expect," said T. Rajah,
chief information officer for CLSA, a Hong Kong-based brokerage firm.
CLSA uses Nortel's Communication Server 1000 and Network Managed
Services, and recently ordered Managed VoIP Service with PVQM.
"We are convinced that proactive monitoring and management is the
best approach to achieving high-quality VoIP," Rajah said. "Nortel
has shown us how outsourcing this unique service can provide
significant cost savings over trying to do it ourselves."
Available globally from Nortel's North America Network Management
Center in Raleigh, N.C., Managed VoIP Service with PVQM provides
monitoring of voice quality from network to handsets with real-time
notification and rapid resolution of any degradation.
Nortel has deployed IP telephony for thousands of customers around
the world, and has more than 15 years experience managing customer
networks. Rolls-Royce, Johnson Controls, Cadence, and Continuum
Healthcare are among the many organizations using Network Managed
Services from Nortel to reduce risk and control operating costs.
Nortel is further investing in its delivery capabilities for
Network Managed Services with the establishment of an Asia Network
Management Center in New Delhi, India. This new center joins the EMEA
(Europe, Middle East, and Africa) Network Management Center in London
and the one in Raleigh to provide Network Managed Services around the
world.
Nortel's Network Managed Services provide multi-vendor,
multi-technology network and performance management, assisted
operations, hosted solutions and managed security across wireless and
wireline data and voice networks. These services are focused on
helping customers transition from legacy networks to converged
solutions and next-generation technology. Network Managed Services
are part of the Nortel Global Services portfolio, which offers a full
range of network application, implementation, and support services
for end-to-end multi-vendor network.
Nortel is a recognized global market leader in converged IP
solutions for enterprises. Nortel combines extensive expertise in IP
with a broad portfolio of voice and data solutions to provide
pre-configured IP migration packages tailored to specific customer
business needs.
About CLSA
CLSA is an award-winning brokerage, investment banking and private
equity group in the Asia-Pacific Markets. Founded in 1986 and
headquartered in Hong Kong, CLSA's major shareholder is France's
Credit Agricole, the world's 6th largest bank by Tier One capital and
7th by assets. CLSA enjoys substantial staff ownership, which
contributes to its independent stance and operations. The company's
client-focused approach is supported by a comprehensive network
across Asia and international financial centres. CLSA has over 1,000
dedicated professionals spread across 11 Asia-Pacific markets
including Japan with a strong presence in London and New York. For
the latest information on CLSA, visit www.clsa.com.
About Nortel
Nortel is a recognized leader in delivering communications
capabilities that enhance the human experience, ignite and power
global commerce, and secure and protect the world's most critical
information. Our next-generation technologies, for both service
providers and enterprises, span access and core networks, support
multimedia and business-critical applications, and help eliminate
today's barriers to efficiency, speed and performance by simplifying
networks and connecting people with information. Nortel does business
in more than 150 countries. For more information, visit Nortel on the
Web at www.nortel.com. For the latest Nortel news, visit
www.nortel.com/news.
Certain statements in this press release may contain words such as
"could," "expects," "may," "anticipates," "believes," "intends,"
"estimates," "targets," "envisions," "seeks" and other similar
language and  are considered forward-looking statements or
information under applicable  securities legislation. These
statements are based on Nortel's current  expectations, estimates,
forecasts and projections about the operating  environment, economies
and markets in which Nortel operates. These statements  are subject
to important assumptions, risks and uncertainties, which are
difficult to predict and the actual outcome may be materially
different.  Further, actual results or events could differ materially
from those  contemplated in forward-looking statements as a result of
the following (i)  risks and uncertainties relating to Nortel's
restatements and related matters including: Nortel's most recent
restatement and two previous restatements of its financial statements
and related events; the negative impact on Nortel and NNL of their
most recent restatement and delay in filing their financial
statements and related periodic reports; legal judgments, fines,
penalties or settlements, or any substantial regulatory fines or
other penalties or sanctions, related to the ongoing regulatory and
criminal investigations of Nortel in the U.S. and Canada; any
significant pending civil litigation actions not encompassed by
Nortel's proposed class action settlement; any substantial cash
payment and/or significant dilution of Nortel's existing equity
positions resulting from the approval of its proposed class action
settlement; any unsuccessful remediation of Nortel's material
weaknesses in internal control over financial reporting resulting in
an inability to report Nortel's results of operations and financial
condition accurately and in a timely manner; the time required to
implement Nortel's remedial measures; Nortel's inability to access,
in its current form, its shelf registration filed with the United
States Securities and Exchange Commission (SEC), and Nortel's below
investment grade credit rating and any further adverse effect on its
credit rating due to Nortel's restatements of its financial
statements; any adverse affect on Nortel's business and market price
of its publicly traded securities arising from continuing negative
publicity related to Nortel's restatements; Nortel's potential
inability to attract or retain the personnel necessary to achieve its
business objectives; any breach by Nortel of the continued listing
requirements of the NYSE or TSX causing the NYSE and/or the TSX to
commence suspension or delisting procedures; (ii) risks and
uncertainties relating to Nortel's business including: yearly and
quarterly fluctuations of Nortel's operating results; reduced demand
and pricing pressures for its products due to global economic
conditions, significant competition, competitive pricing practice,
cautious capital spending by customers, increased industry
consolidation, rapidly changing technologies, evolving industry
standards, frequent new product introductions and short product life
cycles, and other trends and industry characteristics affecting the
telecommunications industry; the sufficiency of recently announced
restructuring actions, including the potential for higher actual
costs to be incurred in connection with these restructuring actions
compared to the estimated costs of such actions and the ability to
achieve the targeted cost savings and reductions of Nortel's unfunded
pension liability deficit; any material and adverse affects on
Nortel's performance if its expectations regarding market demand for
particular products prove to be wrong or because of certain barriers
in its efforts to expand internationally; any reduction in Nortel's
operating results and any related volatility in the market price of
its publicly traded securities arising from any decline in its gross
margin, or fluctuations in foreign currency exchange rates; any
negative developments associated with Nortel's supply contract and
contract manufacturing agreements including as a result of using a
sole supplier for key optical networking solutions components, and
any defects or errors in Nortel's current or planned products; any
negative impact to Nortel of its failure to achieve its business
transformation objectives, including completion of the sale of its
UMTS access business to Alcatel-Lucent; additional valuation
allowances for all or a portion of its deferred tax assets; Nortel's
failure to protect its intellectual property rights, or any adverse
judgments or settlements arising out of disputes regarding
intellectual property; changes in regulation of the Internet and/or
other aspects of the industry; Nortel's failure to successfully
operate or integrate its strategic acquisitions, or failure to
consummate or succeed with its strategic alliances; any negative
effect of Nortel's failure to evolve adequately its financial and
managerial control and reporting systems and processes, manage and
grow its business, or create an effective risk management strategy;
and (iii) risks and uncertainties relating to Nortel's liquidity,
financing arrangements and capital including: the impact of Nortel's
most recent restatement and two previous restatements of its
financial statements; any inability of Nortel to manage cash flow
fluctuations to fund working capital requirements or achieve its
business objectives in a timely manner or obtain additional sources
of funding; high levels of debt, limitations on Nortel capitalizing
on business opportunities because of support facility covenants, or
on obtaining additional secured debt pursuant to the provisions of
indentures governing certain of Nortel's public debt issues and the
provisions of its support facility; any increase of restricted cash
requirements for Nortel if it is unable to secure alternative support
for obligations arising from certain normal course business
activities, or any inability of Nortel's subsidiaries to provide it
with sufficient funding; any negative effect to Nortel of the need to
make larger defined benefit plans contributions in the future or
exposure to customer credit risks or inability of customers to
fulfill payment obligations under customer financing arrangements;
any negative impact on Nortel's ability to make future acquisitions,
raise capital, issue debt and retain employees arising from stock
price volatility and further declines in the market price of Nortel's
publicly traded securities, or the share consolidation resulting in a
lower total market capitalization or adverse effect on the liquidity
of Nortel's common shares. For additional information with respect to
certain of these and other factors, see Nortel's Annual Report on
Form 10-K/A, Quarterly Reports on Form 10-Q and other securities
filings with the SEC. Unless otherwise required by applicable
securities laws, Nortel disclaims any intention or obligation to
update or revise any forward-looking statements, whether as a result
of new information, future events or otherwise.
(x) Nortel, the Nortel logo and the Globemark are trademarks of
Nortel Networks.
Web site: http://www.nortel.com
              http://www.nortel.com/news
              http://www.clsa.com

Contact:

Mark Buford, +1-972-362-1512, mark.buford@nortel.com; or Greta Brown,
+44-1628-43-2968, gretab@nortel.com

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