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d+s europe AG

euro adhoc: D+S europe AG
Board of Directors (Appointments and Changes)
Ad hoc report pursuant to § 15 WpHG D+S europe AG: Tobias Hartmann is appointed new COO

Disclosure announcement transmitted by euro adhoc.
  The issuer is responsible for the content of this announcement.
HAMBURG, Nov. 9, 2004. D+S europe AG (ISIN DE0005336804 and
DE000A0A8FU4) has appointed one of the country’s most experienced
experts in the area of sales and customer management to the company’s
management board. Tobias Hartmann will join the company as Chief
Operation Officer (COO) on April 1, 2005.
Mr. Hartmann’s activities will therefore include complete
responsibility for the Business Process Management (BPM) strategy of
D+S europe AG. A former Roland Berger corporate consultant, Hartmann
will expand BPM to make these activities an important component of
D+S europe AG’s core business. This represents the company’s response
to the trend for companies to outsource entire process chains to
external providers instead of individual operations. This will extend
the radius of action of D+S europe AG well beyond its previous core
CRM center activities to include fulfillment, system availability and
logistics services, which will lengthen the D+S value chain.
Since 1999, Mr. Hartmann has been with Munich-based Loyalty Partner
GmbH, the operator of PAYBACK, Germany’s leading bonus plan. As a
member of Loyalty Partner’s management team, his responsibilities
included the areas of operations, customer process management and
procurement. As a result, he has been associated with D+S europe AG
for years since D+S is the exclusive customer service center provider
for the more than 26.5 million PAYBACK customers.
D+S europe AG is listed in the Prime Standard, and with approximately
2,700 employees at locations in eight German states the D+S group
ranks among the country’s largest outsourcing providers in the areas
of customer process management, CRM and telemarketing.
end of announcement                    euro adhoc 09.11.2004 14:45:57 

Further inquiry note:

D+S europe AG, Investor Relations, Henning Soltau,
Tel.: +49 (0) 40/4114-3542

Branche: Media
ISIN: DE0005336804
WKN: 533680
Index: Prime Standard, CDAX, Classic All Share, Prime All Share
Börsen: Frankfurter Wertpapierbörse / regulated dealing
Berliner Wertpapierbörse / free trade
Hamburger Wertpapierbörse / free trade
Baden-Württembergische Wertpapierbörse / free trade
Börse Düsseldorf / free trade
Niedersächsische Börse zu Hannover / free trade
Bayerische Börse / free trade
Bremer Wertpapierbörse (BWB) / free trade

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