Rockliffe Europe

UK ISPs Optimistic For Next Year But Feel Let Down By Government / Broadband And E-mail Seen As The Biggest Revenue Generators

    Campbell, USA (ots) - According to a survey of UK Internet Service Providers (ISP), optimism regarding business prospects over the next year remains high, despite the slow down in the world economy. Global confidence within the ISP industry has also increased; with 70% of EU based ISPs and more than 75% of US based ISPs either optimistic or very optimistic about business prospects.

    Two-thirds of UK service providers agreed that the government wasn't doing enough to encourage growth of Internet access, contrasting poorly with the 68% of US service providers who are content with their government.

    Asian ISPs also indicated high confidence levels in the next year, although Middle Eastern and African ISP's showed less confidence about their prospects. However 90% of respondents rate their business prospects as fair or optimistic.

    The results from the UK suggest that 90% of respondents thought that smaller ISPs would be able to survive and compete against multi-national 'super' ISP's. However, globally this figure fell to 64%.

    Alun Davies, Rockliffe's VP Operations Europe, Middle East and Africa commented: "With world markets as potentially volatile as they are at the moment, it is good to see that confidence here in the UK and in Europe as well as in the US remains high. "

    Globally, the survey showed that 78% of service providers thought the most important factor for business users choosing an ISP is service level agreements (SLAs) and customer service, and 77% said home users choose on cost. Broadband roll-out, e-commerce and e-mail were seen as the three biggest drivers of Internet growth, and 71% of those surveyed thought that broadband would be the biggest potential revenue generator, second was e-mail at 60%.

    About Rockliffe

    Rockliffe is a leading developer of scalable messaging and e-mail infrastructure software for Internet Service Providers, Application Service Providers and corporations. Established in 1995 and based in California's Silicon Valley with European headquarters in Leeds, UK, Rockliffe has several thousand customers hosting more than 15 million mailboxes. These include leading hosting service providers such as Digex and Intel Online Services, unified messaging providers such as Call Sciences, and large enterprises including AT&T, Cambridge University, and UK government departments. In April 2001, Rockliffe announced a strategic relationship with Compaq Computer Corporation to jointly develop and market Rockliffe's MailSite for the Compaq NonStop Himalaya platform.

ots Originaltext: Rockliffe

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Rockliffe Europe
1a Tower Square
33 Wellington Street
Leeds LS1 4HZ
Fax +44/(0)113/383'0126

Contact: Peggy Prater
Shotwell Public Relations
Phone 408-855-8608

Alun Davies
Rockliffe Europe
Phone +44/(0)113/383'0125

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