München (ots) - - Querverweis: Bildmaterial ist abrufbar unter http://www.presseportal.de/pm/122669/3836316 ...
Orange launches loyalty offers on the web
Mobile telephone or free minutes
Lausanne (ots) - For the first time, Orange customers are now able to select their very own personalized loyalty offer on the Internet. Customers can choose from benefits such as a new mobile telephone at a reduced price or monthly free minutes. Orange is the first and only mobile telephone operator to provide personalised loyalty offers on the Internet.
Orange customers have been able to manage their subscriptions using the Internet for some time, as long as they have first registered at www.orange.ch. With this new service, customers can order their own personal loyalty offer on-line at any time in the "my account" section. They are also able to choose between a new mobile phone or free minutes and subsequently receive the new mobile phone by post.
The new feature comes in addition to the existing comprehensive functions available with on-line management at www.orange.ch In this way, customers no longer need to ring up customer service to find out about their individual loyalty offer. Orange is proud to be the first and the only mobile telephone provider in Switzerland to offer its customers this option.
Orange rewards the loyalty of its customers either with a reduction (up to 100%) on the price of a mobile telephone or with monthly free minutes for a period of 12 months and for calls to all Swiss networks. The individual customer profile determines either the number of monthly free minutes without an extension to the contract or the reduction in price of a mobile telephone with an extension of 12 or 24 months.
On-line management of your price plan
Orange customers who have registered at www.orange.ch can make use of a wide range of account management functions through the Internet, making it possible to monitor every aspect of their mobile telephone account. The following options are available in the "my account" section:
my bills - access to the last three mobile telephone
- detailed view available for download as PDF
or in CSV format for use with MS Excel
- for CHF 5 each, you can order detailed
copies of the last 12 monthly bills
payment method - details and forms about how to pay mobile
telephone bills by Yellownet, direct debit,
e-banking, payment order or credit card
account usage latest calls
- detailed view of the calls you have made
since the last bill
- available for download in CSV format for
use with MS Excel
summary of usage - summary of charges for services used since
the last bill
view remaining units - detailed listing of the units you have
already used and the number remaining for
price plans with inclusive minutes, SMS,
MMS, data volume, etc.
category: manage account
address - view stored user and billing address
my options - summary of subscriptions taken out and
other additional subscription services
- option to subscribe to additional services
information - summary of account information such as
subscription holder, current price plan,
commencement date, billing schedule,
security code - set and change the security code for "my
category: offers (NEW!)
a new mobile telephone - personal offer of a selection of mobile
telephones available by on-line order at a
free minutes - personal offer of a specific number of free
minutes per month for calls to all Swiss
networks for a period of 12 month
category: SOS mobile
block my line - on-line blocking of the SIM card if the
mobile telephone is lost or stolen
request my PUK code - on-line request for the unblocking code
(PUK) if the mobile telephone has been
blocked by entering the incorrect PIN code
Orange customers who have registered at www.orange.ch can also use e-mail, SMS, MMS, a calendar and address book on-line as well as configure WAP services.
You can find out more about the loyalty offer, on-line account management and other Orange offers at: www.orange.ch
ots Originaltext: Orange Communications SA
Orange Communications SA
World Trade Center
Av. de Gratta-Paille 2
Case postale 455
CH-1000 Lausanne 30 Grey