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euro adhoc: d+s online AG
d+s online AG: New contracts awarded by telecommunications company and by a major health insurance fund (E)

  Disclosure announcement transmitted by euro adhoc.
  The issuer is responsible for the content of this announcement.
Hamburg, November 28, 2003. d+s online AG (ISIN DE0005336804 / WKN
533 680) has received two orders comprising an additional revenue
volume for fiscal 2004 forecast at EUR 3.5 million. A large German
telecommunications provider has awarded d+s online AG a contract
worth roughly one million euros. In addition, d+s online AG has
received an outbound order from one of Germany's biggest health
insurance companies.
Since 1998, d+s online AG has been engaged by various German
telecommunications companies and has now managed to book a further
high-volume order for service center activities for a contractual
term of two years.
The implementation concept for the increased volume and convincing
quality standards in the past were the decisive criteria for the
award of this large-scale order.
On behalf of one of Germany's biggest health insurers, d+s online AG
will begin calling selected members as early as this year to perform
individually tailored customer relationship management on the phone.
In this way, d+s online AG will in future be contacting a six-digit
number of members each year. Compliance with the strictest of
requirements in terms of data security was the decisive criterion for
the award of this contract. Another factor was the available
expertise at d+s online AG in the health sector and the insurance
industry. In order to meet the high requirements of health insurance
funds concerning the qualifications of outbound staff, d+s online AG
operates with permanent staff, including trained insurance
professionals and personnel specialized in the field of social
insurance.
d+s online AG, with a Prime Standard listing, operates communications
centers at eight German locations. With a workforce of 1600
generating EUR 48 million (E2003) in sales revenues, d+s online AG is
one of the largest providers of CRM, communications center and
telemarketing services throughout Germany.
end of announcement        euro adhoc 28.11.2003

Contact:

d+s online AG, Investor Relations, Henning Soltau,
Tel.: +49 (40) 4114-3542, Fax: +49 (40) 4114-3555
Email: investor-relations@ds-online-ag.de

Branche: Media
ISIN: DE0005336804
WKN: 533680
Index: CDAX, Classic All Share, Prime All Share, Prime Standard
Börsen: Frankfurter Wertpapierbörse / regulated dealing
Niedersächsische Börse zu Hannover / free trade
Berliner Wertpapierbörse / free trade
Bayerische Börse / free trade
Hamburger Wertpapierbörse / free trade
Bremer Wertpapierbörse (BWB) / free trade
Börse Düsseldorf / free trade
Baden-Württembergische Wertpapierbörse / free trade

Plus de actualités: d+s europe AG
Plus de actualités: d+s europe AG