USU Software AG

EANS-News: ITIL Certification for USU KnowledgeCenter 5.4

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Company Information/Certification


Möglingen (euro adhoc) - USU AG, a provider of solutions for IT service and
knowledge management, has successfully passed an examination of its conformance
with the ITIL process for knowledge management. Based on a comprehensive product
review of USU KnowledgeCenter 5.4, the expert examiners at Glenfis AG were able
to verify its in-depth compliance with the principles behind the ITIL guidelines
and its implementation of ITIL best practices. USU KnowledgeCenter 5.4 is
available as an in-house installation or outsourced as SaaS. 

Glenfis AG is a licensed assessor and partner of the APM Group (APMG) for
Europe. The APM Group Ltd is a leading accreditation, certification and
examination body with worldwide recognition. As part of its strategic
partnership with the British Office of Government Commerce (OGC) the APM Group
also issues licenses granting the use of OGC trademarks, which include the one
for ITIL. The IT Infrastructure Library (ITIL) is a collection of best practices
that describe the most effective approaches to IT service management and
represent the de facto international standard in this area.

Furthermore, the nine core IT service management processes recently added to the
USU software suite Valuemation 4.2 also meet the strict international
accreditation guidelines of the APM Group (APMG). In 2009, Pink Elephant, the
American provider of ITIL consulting and certification services, had already
awarded the coveted ITIL seal of approval to the previous versions of both USU
product lines, confirming their fullest compliance with ITIL v2 and ITIL v3
standards.

"We´re very pleased to have received this certification from independent
experts, for this verified compatibility with the ITIL standard gives our
existing and potential customers security and peace of mind when it comes to
their critical business processes," stated Gerald Lamatsch, Member of the Board
at USU AG.


This press release is also available for download at
http://www.usu-knowledgecenter.com and http://www.usu-ag.com




About USU AG. 

Founded in 1977, USU offers strategies, consulting, software solutions and
services for achieving comprehensive integration of knowledge and experience
into business workflows and applications within organizations. Market leaders
from every sector of the international economy create transparency with USU
applications, while also becoming more competitive, cutting costs and reducing
their risks. With its three business areas, USU is Europe´s largest provider of
IT and knowledge management solutions.

With its Valuemation® product line, USU offers a high-quality portfolio for
supporting IT Management and Service Management, one whose merits have been
recognized by leading market analysts around the world. This modular, highly
integrated suite covers all disciplines for achieving ITIL®-compliant Business
Service Management. With it, our customers can obtain a comprehensive overview
of their IT processes and IT infrastructure, allowing them to transparently
chart, track, allocate and actively manage their IT costs.

With KnowledgeCenter technology, customers can activate and leverage all the
knowledge resources within their organizations. This broad, comprehensive
application bundles all the various communications and information channels on
one central platform. With the support of intelligent knowledge bases from USU,
call and service centers efficiently provide accurate, individualized answers to
over 25 million inquiries per year.

By developing and maintaining complex, customer-specific applications, USU
experts can combine user-requested features, sector-specific knowledge and
technological expertise to create individual, customized solutions. Our core
competencies also include process and system integration based on
service-oriented architecture (SOA) as well as deployment of knowledge and
employee portals, from initial planning to ultimate placement in service.
  
USU AG is a subsidiary of USU Software AG (ISIN DE 000A0BVU28), which is listed
in the Prime Segment of the German Stock Exchange (DAX) in Frankfurt. For
further information, please go to: http://www.usu-ag.com


Further inquiry note:
Gerick Thomas

end of announcement                               euro adhoc 
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company:     USU Software AG
             Spitalhof  
             D-71696 Möglingen
phone:       +49 (0)7141 4867 0
FAX:         +49 (0)7141 4867 20
mail:     investor@usu-software.de
WWW:      http://www.usu-software.de
sector:      Software
ISIN:        DE000A0BVU28
indexes:     CDAX, Prime All Share, Technology All Share
stockmarkets: free trade: Hannover, Berlin, München, Hamburg, Düsseldorf,
             regulated dealing: Stuttgart, regulated dealing/prime standard:
             Frankfurt 
language:   English
 



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