USU Software AG

EANS-News: Valuemation 4.2 Receives International ITIL® Certification

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Company Information/Certification


Möglingen (euro adhoc) - For more than ten years, the internationally recognized
and well-integrated Valuemation product line from USU AG has impressed the
market with its preconfigured best practices based on the ITIL® standard. This
confidence has been demonstrated once again by the successful certification of
the latest version, Valuemation 4.2, by both the APM Group Ltd. and Glenfis AG,
the licensed assessor and partner of the APM Group (APMG) for Europe.

The experts at Glenfis AG conducted a thorough, detailed product review of the
Valuemation software suite. During this examination, Valuemation was checked for
compliance with the basic requirements of the British Office of Government
Commerce (OGC) as well as the APMG function chart. Its ability to meet
additional implementation and practical-usage requirements was also
investigated. These comprehensive reviews confirmed the following: Valuemation
fully meets the strict international accreditation standards established by the
APM Group.

"This certification gives our existing and potential customers additional
security and extra peace of mind since they know that the conformance of
Valuemation´s core service management processes with ITIL® standards and its
support for them have been confirmed by independent experts," said Sven Wilms,
Executive Vice President at USU AG.

The ITIL® certification was issued for a total of ten core IT service management
processes: incident management, problem management, change management, release
management, service asset and configuration management, finance management,
service catalogue management, service portfolio management, request fulfillment
and knowledge management. In this context, the knowledge-management discipline
is covered by the product USU KnowledgeCenter 5.4. 

In 2009, Valuemation 3.6 - in conjunction with USU KnowledgeCenter 4.8 and ZIS
System 5.3 - was already attested to have the highest level of ITIL® compliance
as per ITIL® v2 und ITIL® v3 by the team of ITIL® experts at Pink Elephant, the
highly regarded American provider of ITIL® consulting and certification
services.

The APM Group Ltd is a leading accreditation, certification and examination body
with worldwide recognition. As part of its strategic partnership with the
British Office of Government Commerce (OGC) the APM Group also issues licenses
granting the use of OGC trademarks, which include the one for ITIL®. The IT
Infrastructure Library (ITIL®) is a collection of best practices that describe
the most effective approaches to IT service management and represents the de
facto international standard in this area. 

This press release is also available for download at http://www.valuemation.com
and http://www.usu-ag.com



About USU AG. 

Founded in 1977, USU offers strategies, consulting, software solutions and
services for achieving comprehensive integration of knowledge and experience
into business workflows and applications within organizations. Market leaders
from every sector of the international economy create transparency with USU
applications, while also becoming more competitive, cutting costs and reducing
their risks. With its three business areas, USU is Europe´s largest provider of
IT and knowledge management solutions.

With its Valuemation® product line, USU offers a high-quality portfolio for
supporting IT Management and Service Management, one whose merits have been
recognized by leading market analysts around the world. This modular, highly
integrated suite covers all disciplines for achieving ITIL®-compliant Business
Service Management. With it, our customers can obtain a comprehensive overview
of their IT processes and IT infrastructure, allowing them to transparently
chart, track, allocate and actively manage their IT costs.

With KnowledgeCenter technology, customers can activate and leverage all the
knowledge resources within their organizations. This broad, comprehensive
application bundles all the various communications and information channels on
one central platform. With the support of intelligent knowledge bases from USU,
call and service centers efficiently provide accurate, individualized answers to
over 25 million inquiries per year.

By developing and maintaining complex, customer-specific applications, USU
experts can combine user-requested features, sector-specific knowledge and
technological expertise to create individual, customized solutions. Our core
competencies also include process and system integration based on
service-oriented architecture (SOA) as well as deployment of knowledge and
employee portals, from initial planning to ultimate placement in service.  
USU AG is a subsidiary of USU Software AG (ISIN DE 000A0BVU28), which is listed
in the Prime Segment of the German Stock Exchange (DAX) in Frankfurt. For
further information, please go to: http://www.usu-ag.com


Further inquiry note:
Gerick Thomas

end of announcement                               euro adhoc 
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company:     USU Software AG
             Spitalhof  
             D-71696 Möglingen
phone:       +49 (0)7141 4867 0
FAX:         +49 (0)7141 4867 20
mail:     investor@usu-software.de
WWW:      http://www.usu-software.de
sector:      Software
ISIN:        DE000A0BVU28
indexes:     CDAX, Prime All Share, Technology All Share
stockmarkets: free trade: Hannover, Berlin, München, Hamburg, Düsseldorf,
             regulated dealing: Stuttgart, regulated dealing/prime standard:
             Frankfurt 
language:   English
 



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