Syndesis

Tier 1 South American Service Provider Deploys Award-Winning Software From Syndesis - Discovery Solution Ensures Data Integrity and Improves Fulfillment Efficiency

Toronto (ots) - A Tier 1 South American service provider has selected and deployed Syndesis' award-winning, automated network upload and synchronization solution, the software vendor reported today. With the Syndesis® NetDiscover™-based solution, the Tier 1 provider has automated physical and logical network upload and resynchronization for its next generation, multi-service network and is now able to maintain the accurate network visibility essential for efficient service delivery and network operations. By rapidly uploading network and service data directly from the provider's network of equipment from Cisco Systems, Juniper Systems, and Nortel Networks, the Syndesis solution first enabled the provider to efficiently and accurately populate its database of record, dramatically speeding the deployment of a new inventory system. The provider now maintains the integrity of this database through regular, dynamic network synchronization. Based on Syndesis' accurate network model, the provider has also been able to identify and recover stranded network assets, reconcile client billing information against its in-service network configuration, and improve the efficiency of its service fulfillment processes. Recognizing these benefits, the provider plans to leverage the Syndesis deployment as the foundation for a larger fulfillment project, culminating in the full automation of its provisioning process for a range of broadband data services. "Virtually all operations and business support functions -- from order management to network planning, provisioning, customer care, and billing -- rely on an accurate network image," said Mark Nicholson, Chief Technology Officer and Vice President of Product Development for Syndesis. "Because Syndesis' fully scalable software communicates directly with the network, it reveals that essential, up-to-date network record in a matter of minutes. This gives carriers the foundation necessary for effective and efficient service management and dramatically reduces the expenses associated with inaccurate data. As a result, carriers enjoy such benefits as significantly lower fallout rates and elimination of costly re-work, and they secure customer loyalty with truly differentiated service." The provider's next-generation network supports its Internet services, including high speed Internet access and IP connectivity, and corporate services, such as IP VPN, Frame Relay, ATM and corporate data and voice service offerings. Extensive upload and discovery capabilities are central to the entire Syndesis service management portfolio. Syndesis' ability to access and maintain up-to-date network and service data enables its NetProvision™, NetDiscover, and NetOptimizer™ solutions to perform accurate, automated service design, resource assignment, and activation; effective OSS discrepancy identification and analysis; and rapid, large-scale service moves and grooming operations. The open architecture of Syndesis solutions allows smooth integration with other OSS components, facilitating easy access to accurate network views and extensive process automation, from rapid data loading to flow-through service provisioning. Leveraging Syndesis' broad technology support and extensive portfolio of off-the-shelf Equipment Modules, service providers can rapidly deploy Syndesis' automated service management solutions in a variety of complex, multi-vendor environments. About Syndesis Syndesis (www.Syndesis.com) empowers the world's largest telecommunications companies to provide new network experiences for their customers by enabling rapid and reliable delivery of profitable next generation data services. Renowned for customer responsiveness, in-depth network expertise and off-the-shelf support for more technologies and equipment than any other OSS software developer, Syndesis is the vendor of choice in deployments at more than 20 major service providers worldwide. Well-funded and privately held, Syndesis is backed by leading venture capital firms including Greylock, Helix, Pequot, Sequoia and VenGrowth. Cisco Systems, Convergys Corporation and Nortel Networks recommend and sell Syndesis software to their customers. ots Original Text Service: Syndesis Internet: http://www.presseportal.ch Press Contact: Christine Payne Public Relations Manager Syndesis ++1 416-526-4878 payne@syndesis.com

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