Quality Improvement in Swiss Tourism
- Bed and Breakfast Switzerland has just received the
Quality label Level 1, which is given to tourist organizations who
fulfill the demands of the Swiss Federation of Tourism, the
initiators of the program "Quality label for Swiss Tourism". At the
same time, since the month of May the Swiss Organization of private
accommodations has provided through its website www.bnb.ch
of self-study manuals for training in the field of tourism.
Bed and Breakfast Switzerland decided at its autumn 2002 session
to put every effort into obtaining this Label. It was a real team
challenge, which has been rewarded today.
In addition to being evaluated by the Federation, Bed and
Breakfast Switzerland had to commit to implementing 3 new measures
per year during 3 years, aiming at improving performance in the
fields of promotion and organization of its organization. These
measures are mainly centered around the edition of the guide "Bed and
Breakfast Switzerland" as well as the constant improvement of the
. Much remains to be done in the field of the
para-hotel business. Bed and Breakfast Switzerland knows it and is
committed to working in this direction.
In its press release at the end of January, Bed and Breakfast
Switzerland had announced that from now on every accommodation was
classified by means of stars and that over 60% had been visited and
checked out. Today this figure has increased to over 70%. In this way
the organization guarantees that accommodations are rated in a
defined class and strictly respect the minimum criteria. Since the
month of May, its members have the possibility to order self-study
manuals for training in the fields of hosting and management.
At the request of SOL - Swiss Occidental Leonardo, Bed and
Breakfast Switzerland distributes self-study manuals in the form of
pdf. They can be ordered from the website www.bnb.ch
Split into 10 modules, they cover the following subjects: General
Module, Marketing, Bed and breakfast, Camping, Water recreation
Cycling, Walking, Equestrian module, Guiding and Entertainment. These
manuals are aimed at persons wishing to take up a full or part-time
activity in one of the proposed fields.
Bed and Breakfast Switzerland is an association founded in 1996 by
Cathy Renggli (Chambres d'hôtes Valais 13*), Dorette Provoost
(German-speaking Switzerland), Nicole Neyroud (French-speaking
Switzerland), with the cooperation of Laurent Tabin (Webmaster of the
The 2003 edition of the guide "Bed and Breakfast Switzerland" is
on sale for CHF 20.- in all good book stores (ISBN No.
3-9521512-4-6). All offers are also available on www.bnb.ch
, the site
is updated regularly with new members.
ots Originaltext: Bed and Breakfast Switzerland